We are reviewing some of our services that we provide for patients and would value your comments on them. These will then be reviewed by our patient group and the responses fed back through our patient group meetings and our regular newsletter
1. How do you book appointments with the Practice?
2. Are you aware that the Practice offers appointments from 8am?
3. Are you aware that on Tuesday and Thursday evening the surgery offers pre-booked appointment until 7pm?
4. Are you aware that the Practice has an extra list each morning so that you can see a doctor even if there are no appointments left?
5. Are you aware the practice is open from 8am-6:30pm on Monday, Tuesday, Thursday and Friday?
6. Do you have any difficulties in attending the surgery between the hours of 8.00am and 6.30pm?
7. Are you aware the Practice has a Website?
8. Are you aware that you can book your appointment on line?
9. Are you aware that you can order your prescriptions on line?
10. Are you aware that we provide a phlebotomy Clinic (Blood Test)?
11. When booking appointments in advance (i.e. more than 48 hours ahead) how do you find availability?
12. How do you find the current surgery opening hours?
13. How do you find the waiting areas of the Practice?
14. How useful is the information provided on the Television screens in the waiting areas?
15. How do you rate your welcome on arrival at reception?
16. How do you rate the helpfulness of the reception staff?
17. How do you rate the helpfulness of the nursing staff?
18. How do you rate the helpfulness of the Doctors?
We welcome comments from patients at all times. Kindly put them in the comments box which is located on the reception desk or fill in the box below