Barnabas Medical Centre

PATIENT PARTICIPATION SURVEY 2012

Our recent Patient Participation Group meeting on 6th February suggested that we should review how we communicate between the practice and patients.

We would be very grateful if you would take a few minutes to fill in this short survey and return it to the practice by Wednesday 14th March 2012. We will then consider the results at the next Patient Participation Group meeting on Monday 19th March 2012.

Q1 Your age:

Q2 How satisfied are you with the current practice communication systems?

TV in reception

Self Check-in Screen

Notice Boards

Practice Website

Telephone System

Reception Staff

Messages on Prescription

Jayex Board (LED Patient calling screen)

Q3 What suggestions would you make to enable us to communicate better with patients?

Q4 On what day and time would you prefer to attend a future Patient Participation Meeting.

Q5 How would you prefer to find out about the services we offer?

Q6 Have you looked at our new website; www.barnabasmedicalcentre.co.uk?

If yes, what additional information would you like to see on the website?

Q7 How would you rate the overall service at Barnabas Medical Centre compared with 2 years ago?

Q8 How satisfied are you with the facilities and cleanliness of the centre?

Q9 How many times per year would you normally attend the surgery?

OPTIONALLY, please complete your name and contact details if you are willing to discuss your answers.

Name

Date of Birth

Email Address

Phone Number

If you wish to become involved in future Patient Participation Group meetings CLICK HERE

Now please return this completed form to the practice by Wednesday 14th March 2012.

Thank you for your time!