Dear Patient,
Many thanks for agreeing to complete these few questions and help us to understand how the practice opening hours are perceived by our patients.
Q1. How satisfied are you with the opening hours at the surgery ?
Q2. Would you like the surgery open at additional times?
Q3. What additional hours would you like the practice to be open?
Q4. How often do you get to see the GP of your choice?
Q5. How important is it to you that you see a specific GP when coming to this practice?
Q6. How do you rate the ability to get through to the pratice by telephone?
Q7. How easy was it to get an appointment for the time you wanted?
Q8. How long after your appointment time do you normally wait to be seen?
Q9. How do you feel about how long you normally have to wait ?
Q10. Was the appointment time spent with the GP sufficent?
Q11. How satisfied were you with the Consultation?
Q12. Are you aware and if so do you find it helpful that you can now book appointments in advance?
Q13. How easy do you find getting into the building at the surgery ?
Q14. How clean is the GP surgery ?
Q15. In the Reception Area, can other patients overhear what you say to the receptionist?
Q16. How helpful do you find the receptionists at the Surgery ?
Finally, it will help us to understand your answers if you could tell us a little about yourself:
Q17. Are you:
Q18. How old are you?
Q19. Which ethnic group do you belong to?
Q20. Is your accomodation ?
Q21. Which of the following best describes you?
Many thanks for taking the time to complete our survey
Kind Regards,
Your Practice Team