1a. How do you NORMALLY find out information about appointment times and services at the surgery?
1b. How do you NORMALLY book or cancel an appointment?
1c. How WOULD YOU LIKE TO book or cancel an appointment?
1d. How do you NORMALLY order repeat medication?
1e. How WOULD YOU LIKE TO order repeat medications?
2a. Are you aware you can book or cancel appointments and order repeat medication on the surgery website?
2b.If Yes: have you used the surgery website for any of these functions?
3a Would you like to have a surgery leaflet?
3b What would you mostly use the surgery leaflet for?
4a.Have you recently had a blood test at the surgery? - IF NO, GO TO QUESTION 5a
4b. If Yes:how were you told to get your results?
4c. How easy do you find it to get results using the current system which is ringing the surgery between specific times between Monday-Friday?
4d. Were you given a time scale to get your record?
4e. If yes: how many days were you asked to wait?
4f. When you telephoned or collected your result, was it available?
5a. How do you travel to the surgery?
5b. Do you have any concerns regarding the PARKING BAYS in the surgery carpark?
5c. Do you have any concerns regarding the ENTRANCE to the surgery car park?
5d.Do you have any concerns regarding PEDESTRIAN SAFETY in the surgery car park?
6. Do you have any other comments?