Rosemary Street Health Centre

Multiple choice questions , select one only, except Q16 you may select more than one answer

Q.1 Are you

Q.2 How old are you

Q.3 What is your ethnicity

Q.4 Which of these describes what you are doing at present

Q.5 Are you able to book an appointment with a doctor when you need one

Q.6 Do you think having the discussion with the doctor has improved how you manage your health

Q.7 How long after your appointment time do you normally wait to be seen by a doctor

Q.8 How do you feel about how long you normally have to wait

Q.9 Are you able to book an appointment with the nurse when you need one

Q.10 Do you think having the discussion with the nurse has improved how you manage your health

Q.11 Would you like to be reminded about your appointment by text message to your mobile phone

Q.12 In the past 6 months, how easy have you found getting through by telephone

Q.13 How did you find the level of cleanliness in the surgery

Q.14 How helpful did you find the receptionists

Q.15 I have enough information about the services on offer at the surgery

Q.16 Which of the following do you mainly use to find out information about the practice (you may choose more than one answer)

Q.17 Overall, how satisfied are you with the care you received at Rosemary Street Health Centre

Q.18 Would you recommend Rosemary Street Health Centre to others

Q.19 Do you think having a Pharmacy attached to the surgery would be useful for you

Your views as a patient are important to us and with your help we can improve the way we work and the service we offer to you. We would also like to encourage good relations with all our patients and improve your experience when you are with us.

The survey is conducted by the Patient Participation Group (PPG) who are all patients of the practice.