We value your views because they help us provide the services you need in the way you need them. Please take a couple of minutes to fill in this form and tell us what you think.
1. APPOINTMENTS
If you need to be seen urgently we will try our best to give you an appointment on the same day. This appointment might not be with your regular doctor. If you need a non-urgent appointment we will try our best to give you an appointment within a week of your call.
Considering this appointment system, please tell us how much you agree with the following statements:
How often do you visit our surgery?
Regularly Occasionally Very rarely
If I need an urgent appointment I am usually seen the same day
If I need a non-urgent appointment I am usually seen within one week
I am happy with the current opening times
2. OPENING TIMES
We appreciate that many patients need flexible opening times. Our current opening times are: Monday 8.30am-7.15pm, Tuesday 7am-6pm, Wednesday Thursday & Friday 8.30am-6pm,
The Practice is open at times when I can attend an appointment
3. OUR SURGERY
We want to make your visit to the surgery as pleasant as possible. Please tell us how much you agree with the following statements:
The Practice is easy to get to
The staff are friendly and approachable
The Practice is clean and tidy
Overall I think the Practice is welcoming
4. CLINICAL CARE
Providing excellent clinical care is our priority. Please tell us how much you agree with the following statements:
I feel listened to by the clinical staff
The clinical staff treat me with dignity and respect
The clinical staff communicate their message clearly and effectively
I am confident in the treatment I receive from the clinical staff
I am happy with the clinical care I receive
REPEAT PRESCRIPTIONS
I find it easy to order my repeat prescription
5. OTHER COMMENTS
EQUALITY MONITORING
By filling in this equality monitoring section you will help us ensure that we get feedback from all the different communities in our area. Filling in this section is optional. Any information is kept in strict confidence. Are you?