This survey is now closed

A - Arriving for your appointment

Q1. How did you travel to the surgery on your last visit?

 
 
 
 
 

Q2. Would you support a petition to the council for disabled parking bays close to the surgery?

 
 

Q3. In your opinion how easy or difficult would it be for people with disabilities to move around the Surgery?

 
 
 
 

Q4. Do you have any suggestions on how we could improve this?

Q5. How clean is the Surgery?

 
 
 
 

Q6. How do you find the decorating at the surgery?

Q7. Was the reading material in the waiting room of interest to you? Please tick all that apply

 
 
 
 
 
 

Q8. How helpful do you find the receptionists at the Surgery?

 
 
 
 

B - Ordering Your Prescriptions

Q9. How do you usually order your repeat prescriptions? If you use several please pick the one you use most

 
 
 
 
 
 
 
 

Q10. Thinking of your answer to the last question, how do you find this process?

 
 
 
 

Q11. Are there any other methods for ordering you would prefer that we do not currently offer?

C - Phoning the Surgery

Q12. When you last telephoned the surgery, how did you find this process?

 
 
 
 

Q13. Our telephone system offers many benefits to our patients and staff, please tick below to indicate the functions you were already aware of...

 
 
 
 
 
 

Q14. If you have ever had a telephone consultation rather than an appointment or a home visit, how did you find this service?

 
 
 
 

Q15. If you have ever requested your basic test results over the phone from the receptionist, how did you find this service?

 
 
 
 

D - Other Health Services

Q16. In the last 12 months have you used any of the health services below instead of using similar services which might be available at your surgery? please tick all that apply

 
 
 
 
 
 
 
 
 

Q17. Are there any other services you would like your surgery to offer that you currently access elsewhere?[please tick all that apply

 
 
 
 
 
 
 

E - Some Questions About You

Q18. What gender are you?

 
 

Q19. How old are you?

 
 
 
 
 
 
 
 

Q20. What ethicity are you? please note ethnicity is about your heritage not where you were born or where you live

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Thank you for completing this survey and contributing to the continued improvement of our services.

This survey is now closed