Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.
Please answer all of the questions and click 'Send Survey' when you are done.
Q1. How easy do you find getting into the building at the surgery ?
Q2. How clean is the GP surgery ?
Q3. In the Reception Area, can other patients overhear what you say to the receptionist?
Q4. How helpful do you find the receptionists at the surgery ?
Q5. Please tick the services you are aware of which your surgery offers to its patients.
Q6. Are you aware that you can make a telephone appointment rather than attending at the surgery ?
If Yes and you have used this facility was it successful
If you have not used this service would you use this in the future?
Q7. Are you aware that you can make advanced booking of appointments?
If Yes did you find this successful
Q8. Are you aware that we offer a repeat prescription request service through email/website?
Q9. Are you aware that you can arrange your repeat medication request through your chosen chemist?
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.