Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.
Please answer all of the questions and click send when you have finished.
Q1. Telephone Access – When you last needed telephone advice, did the Surgery respond well? Were you satisfied with the outcome?
Other
Q2. Prescriptions – Did you know Repeat Prescriptions can be ordered via Email, Fax, Post, direct (from reception Desk) or at the Chemist.
Was there a problem with any of these methods?
Q3. Making an Appointment – Last time you wanted to make an appointment to see or speak to someone were you treated in a friendly/Professional manner, if not what was the problem?
Q4. When attending the Surgery are you treated in a friendly/Efficient manner?
5. Consultations – After your last Consultation with the doctor was the consultation satisfactory if not what was the problem
Other